Terms & Conditions

Welcome to Dermovae. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing our website or placing an order, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

Acceptance of Terms

By accessing or using the Dermovae website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

Products & Information

Dermovae strives to ensure that all product descriptions, images, ingredients, pricing, and availability are accurate and up to date. However, slight variations in product packaging, color, or appearance may occur due to manufacturer updates. The information provided on this website is intended for general informational purposes only and should not replace professional medical advice or consultation with a qualified healthcare provider.

Orders & Payments

All orders placed through our website are subject to acceptance and product availability. Dermovae reserves the right to cancel or refuse any order due to pricing errors, suspected fraudulent activity, stock limitations, or any other unforeseen circumstances. Payments must be completed using the secure payment methods available on our website before orders are processed and shipped.

Shipping & Delivery

We aim to process and dispatch all orders promptly. Delivery timelines may vary depending on your location, courier partner availability, and unforeseen circumstances such as weather conditions or public holidays. Dermovae is not responsible for delays caused by third-party logistics providers once the order has been dispatched.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return Policy. Customers must review the Return Policy before requesting a return. Products that have been opened, used, or damaged after delivery may not be eligible for return unless they were received in a defective, damaged, or incorrect condition.

User Responsibilities

You agree to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. Any misuse of the website, including unauthorized access, fraudulent transactions, or unlawful activities, is strictly prohibited.

Intellectual Property

All content available on the Dermovae website, including logos, trademarks, product images, graphics, text, icons, and website design, is the intellectual property of Dermovae or its licensors. No content may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.

Limitation of Liability

Dermovae shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. Customers are advised to carefully read product labels and consult a healthcare professional before using skincare or healthcare products, particularly if they have allergies or existing medical conditions.

Privacy

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

Changes to These Terms

Dermovae reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon publication on this page. Continued use of the website after such updates constitutes your acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact the Dermovae customer support team. We will be happy to assist you with any queries related to our website, products, or services.